FAQ
Frequently Asked Questions
Please see below for some frequently asked questions.
Our top priority is getting your order out as fast as possible. Every item is made to order, and we aside time every day to print / embroider TMMS Uniforms orders. Everything should ship in 7-10 business days during peak times.
We are proud to offer free shipping on all orders! They are shipped via USPS. We provide tracking as soon as the order goes out.
We can cancel your order as long as the items have not been shipped. You can also return any unused and unwashed items for a full refund. We unfortunately can not offer a refund on items that are worn and laundered. The customer is responsible for return shipping, and we ask that you get tracking info. Please also contact us prior to your return.
Please contact us by email or phone. We are ready to help solve the issue. We quality check every item that leaves the shop, but sometimes things do get by. We are happy to replace any damaged or misprinted items.
All orders will automatically generate an email when the order is complete. Inside that email you will receive a tracking number. Sometimes our emails do go to spam, so please check there as well. If you created an account, you can also see all the info there.